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Privacy Policy

mDropApp Privacy Policy

Introduction

This Privacy Policy applies to all websites, applications, software platforms and services operated by Peercore (“mDropApp”, “we”, “us”, or “our”).

Peercore is an Australian company registered in Melbourne, Victoria. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our services, you agree to the terms of this Privacy Policy.

1. Company Information

Peercore
Melbourne, Victoria
Australia
Website: www.peercore.com.au

For the purposes of applicable privacy laws, Peercore is the entity responsible for the collection and handling of your personal information.

2. What Is Personal Information?

“Personal information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not and whether recorded in material form or not.

This may include:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Billing and payment information
  • Account login credentials
  • IP address and device identifiers
  • Usage data and interaction history

3. How We Collect Personal Information

A. Information You Provide Directly

You may provide personal information when you:

  • Register for an account
  • Use our software or services
  • Contact customer support
  • Subscribe to communications
  • Participate in surveys or promotions

B. Information Collected Automatically

When you use our Services, we may automatically collect:

  • IP address
  • Device type and operating system
  • Browser type
  • Pages visited and features used
  • Log data
  • Cookies and similar tracking technologies

C. Information from Third Parties

We may receive personal information from:

  • Payment processors
  • Marketing or analytics providers
  • Identity verification services
  • Publicly available sources

4. Why We Collect and Use Personal Information

We collect and use personal information to:

  • Provide, operate and maintain our Services
  • Process payments and manage accounts
  • Communicate with you regarding your account
  • Provide customer support
  • Improve and develop our products
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Send marketing communications (where permitted by law)

We will only use personal information for the purpose for which it was collected or for a related purpose permitted under Australian law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core functionality
  • Analyse usage and performance
  • Improve user experience
  • Deliver relevant content and advertising

You may control cookies through your browser settings. Disabling cookies may affect certain features of the Services.

6. Disclosure of Personal Information

We may disclose personal information to:

Service Providers
Third-party providers who assist us with hosting, payments, IT support, analytics, marketing, and customer service.

Professional Advisers
Lawyers, accountants, auditors, and insurers.

Legal and Regulatory Authorities
Where required by law or to protect our legal rights.

Business Transfers
In connection with a merger, acquisition, restructure, or sale of assets.

We do not sell personal information.

7. Overseas Disclosure of Personal Information

Some of our service providers may be located outside Australia.

Where we disclose personal information overseas, we take reasonable steps to ensure the recipient complies with the Australian Privacy Principles or is subject to substantially similar privacy obligations.

8. Data Security

We take reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our Services
  • Fulfil the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes

When no longer required, personal information is securely destroyed or de-identified.

10. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate, incomplete or outdated.

To make a request, please contact us at info@peercore.com.au. We may need to verify your identity before responding.

We will respond within a reasonable timeframe and in accordance with the Australian Privacy Principles.

11. Data Breach Notification

If we experience a data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme under the Privacy Act 1988 (Cth).

12. Complaints

If you believe we have breached the Australian Privacy Principles, you may contact us via the Contact Us page on the Peercore website.

We will:

  • Acknowledge your complaint within a reasonable timeframe
  • Investigate the complaint
  • Respond within 30 days

13. International Users

If you access our Services from outside Australia, your information may be transferred to and processed in Australia or other countries.

By using our Services, you consent to such transfers where permitted by law.

14. Children’s Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated “Last Updated” date. Continued use of our Services constitutes acceptance of the updated policy.