Last Updated: 11 May 2026
Notice to Users: By continuing to use mDropApp after 11 May 2026, you agree to these
updated Terms of Use. If you do not agree, please discontinue using our services and contact
Peercore Support.
Introduction
Welcome to mDropApp! We’re excited to have you here but before you start using mDropApp, we do need
you to look through and accept these terms. We’ve done our best to explain it all without using too
much jargon, so it’s clear what we expect from you and what you can expect from us.
To make things easier, you can use the navigation menu to find specific sections of the terms. You’ll
also find summary paragraphs at the top of each section to give you a heads up on what’s coming up.
These are your legal rights and obligations, so please do read everything. If you can’t agree to our
terms, then you can’t use our services.
If you still have questions or comments after you’ve read these terms, please go to Contact to get in touch. We’d love to help.
Joining and using mDropApp
In this section we explain how to subscribe to mDropApp and use our services. When you see a word in
bold, it will have the same corresponding meaning every time it’s used within these terms.
- You and mDropApp: When we say you or your, we mean both you and any entity or
firm you’re authorised to represent. When we say mDropApp, we, our or us, we’re talking about
the Peercore entity you contract with and pay fees to based on the edition of the mDropApp
product you’re using.
- Our services: Our services consist of all the services we provide now or in the
future, including our online and mobile products.
- Creating a subscription: When you create a subscription to use our services and
accept these terms, you become a subscriber. If you’re the subscriber, you’re the one
responsible for paying for your subscription.
- People invited to use mDropApp: An invited user is a person other than the
subscriber who has been invited to use our services through a subscription. If you’re an invited
user, you must also accept these terms to use our services.
- User roles and access: As a subscriber inviting others into a subscription, you
should understand the permissions you’re granting to invited users.
- The right to use our services: Whether you’re a subscriber or an invited user,
we grant you the right to use our services (based on your subscription type, your user role and
the level of access you’ve been granted) for as long as the subscriber continues to pay for the
subscription, until the subscription is terminated, or – if you’re an invited user – until your
access is revoked.
- Subscriber role: As a subscriber, you take responsibility for fully controlling
how your subscription is managed and who can access it. It’s quite a big deal! For example:
- You can transfer a subscription
- You control access to a subscription. You decide who’s invited to use our services
you’ve subscribed to and what kind of access the invited user has. You can change or
stop that access at any time
- You’re responsible for resolving any disputes with any invited users over access to your
subscription
- You’re responsible for all your invited users’ activity
- Your responsibilities: You promise that you’ll keep your information (including
a current email address) up to date. You’re responsible for providing true, accurate and
complete information and for verifying the accuracy of any information that you use from our
services for your legal, tax and compliance obligations. You’re also responsible for protecting
your username and password from getting stolen or misused. Our service has minimum password
standards but you will ensure that passwords are very strong and not easily guessable. The
stronger the password the better!
- When we introduce new or revised services: Since we’re always thinking about
how to make mDropApp the best it can be – seriously, we’ve got teams dedicated to it – we
regularly expand our services. For new or updated services, there might be additional terms.
We’ll let you know what those terms are before you start using those services.
- What we own: We own everything we’ve put into our services unless otherwise
stated and excluding content owned by others. This includes rights in the design, compilation,
and look and feel of our services. It also includes rights in all copyrighted works, trademarks,
designs, inventions, and other intellectual property. You agree not to copy, distribute, modify
or make derivative works of any of our content or use any of our intellectual property rights in
any way not expressly permitted by us.
Pricing
Unless you’re in a free trial or other offer period, you’ll need to pay for a subscription based on
the pricing of your selected plan. The pricing details and other terms of your subscription are
explained when you select your plan.
- Trial subscriptions: When you first sign up, you can opt for a free trial,
based on the terms specified at the time. If you choose to continue using our services after the
trial, you’ll be billed when you add your billing details into our services.
- mDropApp pricing plans: Your use of our services generally requires you to pay
a monthly subscription fee based on your subscription type (the subscription fee). The pricing
plan consists of the subscription and subscription fees we offered you, including invoicing,
payment, auto-renewal and cancellation terms. We may update or amend the pricing plan from time
to time. The terms of the pricing plan form part of these terms. As with any other changes to
our terms, changes to the pricing plan won’t apply retrospectively and, if we make changes and
you’re a subscriber, we’ll make every effort to let you know. Depending on your region,
subscription fees may be inclusive or exclusive of transactional taxes where relevant (like VAT
and GST), as reflected in the pricing plan.
- Taxes for your use of our services: You’re responsible for paying all other
external fees and taxes associated with your use of our services wherever levied. Your
responsibility includes withholding tax if it applies, unless we already process that
withholding tax. We may collect geographical location information to determine your location,
which may be used for tax purposes. This means location information you give us must be accurate
for tax residency purposes.
- Additional services: Depending on where you’re based and how you use our
services, you may be able to take advantage of additional services that mDropApp offers – like
integration and implementation. These might incur an additional fee that we’ll let you know
about when you sign up for those services.
- Importance of timely payments: In order to continue accessing our services, you
need to make timely payments based on the pricing plan you selected. To avoid delayed or missed
payments, please make sure we have accurate payment information. If we don’t receive timely
payments, we may suspend access to your subscription until the payment is made.
Data use and privacy
mDropApp uses your data to provide our services to you. Our privacy policy is an important part of
these terms and describes in more detail how we deal with personal data, like your name and email
address.
- Use of data: When you enter or upload your data into our services, we don’t own
that data but you grant us a licence to use, copy, transmit, store, analyse, and back up all
data you submit to us through our services, including personal data of yourself and others, to:
enable you to use our services; allow us to improve, develop and protect our services; create
new services; communicate with you about your subscription; and send you information we think
may be of interest to you based on your marketing preferences.
- Use of your own personal data: We respect your privacy and take data protection
seriously. In addition to these terms, our privacy policy sets out in detail how we process your
own personal data that you enter into mDropApp, like your name and email address.
- Use of personal data you enter about others: Depending on where your contacts
are based, our data processing terms may also apply to the personal data of others (such as your
customers, suppliers and employees) that you enter into mDropApp.
- Anonymised statistical data: When you use our services, we may create
anonymised statistical data from your data and usage of our services, including through
aggregation. Once anonymised, we may use it for our own purposes, such as to provide and improve
our services, to develop new services or product offerings, to identify business trends, and for
other uses we communicate to you.
- Data breach notifications: Where we think there has been unauthorised access to
personal data inside your subscription, we’ll let you know and give you information about what
has happened. Depending on the nature of the unauthorised access, and the location of your
affected contacts, you may be required to assess whether the unauthorised access must be
reported to the contact and/or a relevant authority. We think you're best placed to make this
decision, because you’ll have the most knowledge about the personal data stored in your
subscription.
Confidential information
We take reasonable precautions to protect your confidential information and expect that you’ll do the
same for ours.
- Keeping it confidential: While using our services, you may share confidential
information with us, and you may become aware of confidential information about us. You and we
both agree to take reasonable steps to protect the other party’s confidential information from
being accessed by unauthorised individuals. You or we may share each other’s confidential
information with legal or regulatory authorities if required to do so.
Security
We take security seriously and you should too! To help protect our services and your data, we offer
added security features such as two-step authentication.
- Security safeguards: We’ve invested in technical, physical and administrative
safeguards to do our part to help keep your data safe and secure. While we’ve taken steps to
help protect your data, no method of electronic storage is completely secure and we cannot
guarantee absolute security. We will notify you if there appears to be unauthorised access to
your account and we may also restrict access to certain parts of our services until you verify
that access was by an authorised user.
- Account security features: We may introduce security features to make your
account more secure, such as two-step authentication. Depending on where you are in the world or
what services you’re using, we may require you to adopt some of these features. Where we make
the use of security features optional, you're responsible (meaning we’re not liable) for any
consequences of not using those features. We strongly encourage you to use all optional security
features.
- Playing your part to secure your data: You have an important part to play by
keeping your login details secure, not letting any other person use them, and by making sure you
have strong security on your own systems. If you realise there’s been any unauthorised use of
your password or any breach of security to your account or email address linked to your account,
you need to let us know immediately. You also agree not to use free-form fields in any of
mDropApp systems or services to store personal data, (unless it’s a field explicitly asking for
personal data - like a first name or last name) credit card details, tax identifiers or bank
account details.
Apps and third-party products
To help make your mDropApp experience even more beautiful, the mDropApp includes apps and other
products and services made available by trusted partners.
- Other services: Some of our services, such as our mobile apps or the
multi-currency functionality, are available through other companies’ services, such as The
Google Play Store or XE.com. These companies may have additional terms that apply to you.
- Stripe and bank feeds: Your use of automated bank account feeds enabled by
Stripe from within our services is subject to separate Stripe Services Agreement. If your bank
or credit union connects to mDropApp directly, you may use those feeds instead of Stripe. Bank
feeds are generally offered for free but may have associated charges that we will pass on to
you. You may discontinue the use of a bank feed at any time.
- Third-party products: Along with the use of our services, you may use data,
services and apps from other companies (third-party products), for example, those we make
available in our app marketplace. Any third party providing a third-party product is a provider
and is independent of us, so be aware that a provider may also charge you fees in addition to
what you pay us.
- Third-party terms and descriptions: Third-party products are subject to terms
and conditions and privacy notices set by their providers. These include how the provider will
use your data that you make available to them. Be sure to read and make sure you agree to their
terms and conditions and understand their approach on personal and non-personal data before you
connect to them. The descriptions of third-party products that we publish, and any associated
links, have been provided to us by the providers. While we make reasonable efforts to check the
accuracy of the descriptions, the providers are solely responsible for any representations
contained in those descriptions. We don’t endorse or assume any responsibility for third-party
products.
- Use of your data to connect you to third party products: If you choose to
connect your subscription to third-party products, we will use your personal data for that
connection. Where we receive data as a result of that connection, we will use that data in line
with our privacy policy and these terms. If that third-party product is the Gmail app, our use
of any data received from Gmail APIs will also comply with Google’s Limited Use Requirements.
- Payments to mDropApp: Just so you know, some third-party providers may pay
mDropApp a fee that may be related to: referrals from mDropApp; revenue made by the provider; or
data that the providers access about you through our services with your consent. One example
would be you applying for a loan with a third-party lender using your mDropApp data.
Maintenance, downtime and data loss
- We really try to minimise any downtime, but sometimes it’s necessary so we can keep our services
updated and secure. You also may have occasional access issues and may experience data loss, so
backing up and synchronizing your data is important.
- Availability: We strive to maintain the availability of our services, and
provide online support, 24 hours a day. On occasion, we need to perform maintenance on our
services, and this may require a period of downtime. We try to minimise any such downtime. Where
planned maintenance is being undertaken, we’ll attempt to notify you in advance but can’t
guarantee it.
- Access issues: You know how the internet works – occasionally you might not be
able to access our services and your data. This might happen for any number of reasons, at any
time.
- Data loss: Data loss is an unavoidable risk when using any technology. You’re
responsible for maintaining copies of your data entered into our services.
- No compensation: Whatever the cause of any downtime, access issues or data
loss, your only recourse is to discontinue using our services.
- Modifications: We frequently release new updates, modifications and
enhancements to our services, and in some cases discontinue features. Where this occurs, we’ll
endeavour to notify you where practical (for example, by email, on our blog, or within our
services when you log in).
Do’s and don’ts
This section is super important because it outlines how you can (and can’t) use our services. Much of
it will be common sense.
- Feedback: We love your feedback and may use it without restriction.
- Help using our services: We provide a lot of guidance and support to help you
use our services. You agree to use our services only for lawful business purposes and in line
with the instructions and guidance we provide.
- Limitations: Some of our services may be subject to limits such as a cap on the
number of monthly transactions.
- No-charge or beta services: Occasionally we may offer a service at no charge –
for example a beta service, or a time-limited trial account. Because of the nature of these
services, you use them at your own risk.
- While we can’t cover everything here, we do want to highlight a few more examples of things you
mustn’t ever do:
- Undermine the security or integrity of our computing systems or networks.
- Use our services in any way that might impair functionality or interfere with other
people’s use.
- Access any system without permission.
- Introduce or upload anything to our services that includes viruses or other malicious
code.
- Share anything that may be offensive, violates any law, or infringes on the rights of
others.
- Modify, copy, adapt, reproduce, disassemble, decompile, reverse engineer or extract the
source code of any part of our services.
- Resell, lease or provide our services in any way not expressly permitted through our
services.
- Repackage, resell, or sublicense any leads or data accessed through our services.
- Commit fraud or other illegal acts through our services.
- Act in a manner that is abusive or disrespectful to a mDropApp employee, partner, or
other mDropApp customer. We will not tolerate any abuse or bullying of our mDropApp
employees in any situation and that includes interaction with our support teams.
Termination
You can easily terminate your subscription with one month’s written notice. We may terminate your
subscription as well with the same notice. If you violate these terms, we may terminate your
subscription immediately.
- Subscription period: Your subscription continues for the period covered by the
subscription fee paid or payable. At the end of each billing period, these terms automatically
continue for a further period of the same duration as the previous one, provided you continue to
pay the subscription fee in accordance with the pricing plan. You may choose to terminate your
subscription at any time by providing one month's written notice in advance. You’ll still need
to pay all relevant subscription fees up to and including the day of termination.
- Termination by mDropApp: mDropApp may choose to terminate your subscription at
any time by providing you with one month's written notice in advance. mDropApp may also
terminate or suspend your subscription or access to all or any data immediately if:
- you breach any of these terms and do not remedy the breach within 14 days after
receiving notice of the breach,
- you breach any of these terms and the breach cannot be remedied,
- you fail to pay subscription fees, or
- you or your business become insolvent, your business goes into liquidation or has a
receiver or manager appointed over any of its assets, you become insolvent or make any
arrangement with your creditors, or become subject to any similar insolvency event in
any jurisdiction.
- No refunds: No refund is due to you if you terminate your subscription or
mDropApp terminates it in accordance with these terms.
- Retention of your data: Once a subscription is terminated by you or us, it is
archived and the data submitted or created by you is no longer available to you. We retain it
for a period of time consistent with our data retention policy, during which, as a subscriber,
you can reactivate your subscription and once again access your data by paying the subscription
fees.
Liability and indemnity
This section is important as it outlines liability terms between us and both subscribers and invited
users, so we urge you to read it closely and in full.
- You indemnify us: You indemnify us against all losses, costs (including legal
costs), expenses, demands or liability that we incur arising out of, or in connection with, a
third-party claim against us relating to your use of our services or any third-party product
(except as far as we’re at fault).
- Limitation of liability: Other than liability that we can’t exclude or limit by
law, our liability to you in connection with our services or these terms, in contract, tort
(including negligence) or otherwise, is limited as follows:
- We have no liability arising from your use of our services for any loss of revenue or
profit, loss of goodwill, loss of customers, loss of capital, loss of anticipated
savings, legal, tax or accounting compliance issues, damage to reputation, loss in
connection with any other contract, or indirect, consequential, incidental, punitive,
exemplary or special loss, damage or expense.
- For loss or corruption of your data, our liability will be limited to taking reasonable
steps to try and recover that data from our available backups.
- Our total aggregate liability to you in any circumstances is limited to the total amount
you paid us for your subscription in the 12 months immediately preceding the date on
which the claim giving rise to the liability arose.
Disputes
This section outlines how disputes may be resolved.
- Dispute resolution: Most of your concerns can be resolved quickly and to
everyone’s satisfaction by contacting our support team by accessing the Contact page. If we’re unable to resolve your complaint to your
satisfaction (or if we haven’t been able to resolve a dispute we have with you after attempting
to do so informally), you and we agree to resolve those disputes through binding arbitration or
small claims court instead of in courts of general jurisdiction. You and we agree that any
dispute must be brought in the parties’ individual capacity and not as a plaintiff or class
member in any purported class or representative proceeding.
- Events outside our control: We do our best to control the controllables. We
aren’t liable to you for any failure or delay in performance of any of our obligations under
these terms arising out of any event or circumstance beyond our reasonable control.
- Notices: Any notice you send to mDropApp must be sent to info@peercore.com.au. Any notices we send to you will
be sent to the email address you’ve provided us through your subscription.
- Exclusion: In some places, there may be non-excludable warranties, guarantees
or other rights provided by law (non-excludable guarantees). They still apply – these terms do
not exclude, restrict or modify them. Except for non-excludable guarantees and other rights you
have that we cannot exclude, we’re bound only by the express promises made in these terms. Our
liability for breach of a non-excludable guarantee is limited, at our option, to either
replacing or paying the cost of replacing the relevant service (unless the non-excludable
guarantee says otherwise).
- Export limitations: You must not use our services in violation of any export or
trade embargo laws that apply to you.
- Excluded terms: The terms of the United Nations Convention on Contracts for the
Sale of Goods and the Uniform Computer Information Transactions Act (UCITA) do not apply to
these terms.
- Blocking your access, disabling your subscription, or refusing to process a
payment: As our sites are global, different laws may apply in different countries
that restrict our relationship with you. We may block your access, terminate your subscription,
or refuse to process a payment if we reasonably believe there’s a risk - like a potential breach
of a law or regulation - associated with you, your company, your subscription, or a payment.
Examples of where we might do this include transactions where the payment is from a sanctioned
person or country; or where we reasonably believe there is a legal or regulatory risk or a risk
of loss being suffered by us or our customers or partners. You promise that you’re not located
in a sanctioned country and are not on a sanctioned persons list. We may also block users from a
country if we can’t receive payments from that country. You should check what payment methods
are available in your country for making payments. We may take any of these actions without
notice.
- Relationship between the parties; assignment: Nothing in these terms is to be
construed as constituting a partnership, joint venture, employment or agency relationship
between you and us, or between you and any other subscriber or invited user.
- Changes to these terms: We sometimes will decide to change these terms of use.
But don’t worry, changes won’t apply retrospectively and, if we make changes, we’ll make every
effort to let you know. You can keep track of changes to our terms by referring to the version
and the date last updated at the top of the terms. Generally, we endeavour to provide you with
30 days’ notice of material changes before they become effective, unless we need to make
immediate changes for reasons we don’t have control over. When we notify you, we’ll do it by
email or by posting a visible notice through our services. If a change isn’t material, we may
not notify you. If you find a modified term unacceptable, you may terminate your subscription by
giving the standard advance notice to mDropApp.
- Enforcement of terms: If there’s any part of these terms that either one of us
is unable to enforce, we’ll ignore that part but everything else will remain enforceable.
- Interpretation: Words like ‘include’ and ‘including’ are not words of
limitation and where anything is within our discretion we mean our sole discretion.
Peercore contracting entities; law and venue
| Region |
Entity |
Address |
Law |
Venue |
| Australia |
Head Office |
Unit 8D/1, Trade Park Av, Tullamarine, VIC 3043 |
Victoria, Australia |
Victoria, Australia |
| Sri Lanka |
Service and Delivery Center |
Level 5, 443 Galle Rd, Colombo 03 |
Companies Act, Sri Lanka |
Colombo, Sri Lanka |
Governing law for all Australian subscriptions is Victoria, Australia, and all disputes will be
resolved under Australian courts.